Shipping typically takes 7 to 14 business days depending on your location. You will receive a tracking number by email once your order has been dispatched.

We recommend checking the size guide on each product page before ordering. If you are between sizes, we suggest sizing up for maximum comfort.

Yes, we accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging. For hygiene reasons, worn shapewear cannot be returned. Please visit our Return & Refund Policy page for full details.

We accept all major credit and debit cards, as well as other payment methods available at checkout including PayPal and Shop Pay.

Yes, we ship to most countries worldwide. Shipping times and costs may vary depending on your location and will be calculated at checkout.

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to track your package directly through the carrier's website.

We recommend hand washing in cold water or using a gentle machine cycle. Avoid tumble drying and ironing to preserve the shape and elasticity of the fabric.

We are sorry to hear that. Please contact us at lumiere.customerservice.contact@gmail.com within 48 hours of delivery with your order number and photos of the damage and we will resolve it immediately.